Jira Integration

Enable Engineering and Product Metrics

Connecting your Jira instance to TargetBoard enables access to all Jira-based KPIs and models. This includes standard metrics such as cycle time, planning analysis, quality tracking and velocity as well as more complex metrics such as DORA and scoring for your developers.

This document outlines the configuration required set up Jira as a connected data source using Stitch, TargetBoard’s ETL pipeline. Use only the relevant section for your own Jira setup (self-managed or cloud-hosted).

Self-Managed Instances

Whitelist Stitch's IP addresses to allow TargetBoard to access and present your data in your workspace according to the location of your Jira server.

Europe:

3.126.102.29/32,18.158.16.164/32,18.158.251.55/32,52.57.235.168/32

North America:

52.23.137.21/32,52.204.223.208/32,52.204.228.32/32,52.204.230.227/32

Send the following to your TargetBoard contact:

• Base URL (e.g. yourcompany.atlassian.net)
• The email address of the Jira user you would like to use for syncing.
  • Ideally this should be a dedicated user created for this purpose and not an existing user in your organization.
• Password for the Jira user above.

Cloud-Hosted Instances

1. Login to your Jira account.
2. Click on your user icon --> Profile --> Manage your account.
3. Navigate to the Security tab and click Create and manage API tokens
4. Click Create API token.
5. Enter a label, e.g. TargetBoard.
6. Click Create and copy the token immediately (Jira will not show it again).

Send the following to your TargetBoard contact:

• Base URL (e.g. yourcompany.atlassian.net)
• The email address of the Jira user you would like to use for syncing.
  • Ideally this should be a dedicated user created for this purpose and not an existing user in your organization.
• The API token generated above.