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Jira Integration - Cloud

Enable Engineering and Product Metrics. Connecting your Jira instance to TargetBoard enables access to all Jira-based KPIs and models. This includes standard metrics such as cycle time, planning anal…

Enable Engineering and Product Metrics

Connecting your Jira instance to TargetBoard enables access to all Jira-based KPIs and models. This includes standard metrics such as cycle time, planning analysis, quality tracking and velocity as well as more complex metrics such as DORA and scoring for your developers.

This document outlines the configuration required set up Jira as a connected data source using Stitch, TargetBoard’s ETL pipeline. Use only the relevant section for your own Jira setup (self-managed or cloud-hosted).

If you're unsure whether your Jira is cloud-hosted or self-managed, please contact your internal IT administrator.

Stitch only supports connections to Jira over HTTPS. If your server uses HTTP, the integration will fail. Confirm that your Jira base URL uses HTTPS before proceeding.

Cloud-Hosted Instances

  1. Login to your Jira account.
  2. Click on your user icon --> Profile --> Manage your account.
  3. Navigate to the Security tab and click Create and manage API tokens
  4. Click Create API token.
  5. Enter a label, e.g. TargetBoard.
  6. Click Create and copy the token immediately (Jira will not show it again).

Input the API Key in TargetBoard

In TargetBoard, navigate to:

Settings > Integrations > Insert the API Key and expiry under the Jira integration and click Connect.

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GitHub Copilot Integration

Jira Integration Setup - On Prem

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